You may also contact technical support by phone: 1-(772)-283-6540 M - F 8:30 am - 5:00 pm EST
Please specify the instrument you are calling about.
The Awareness Technical Support Ticketing System is simple to use and provides a unique tracking number (ticket number) for each service request. The Technical Support Ticketing System will automatically generate a technical service ticket number that is directly linked to your request and instrument specific issue.
The Technical Support Ticket System will provide you an efficient way to track all your service support requests to Awareness Technology, directly communicate with Awareness Technical Support staff, enhance your interaction, and allows you to monitor the progress of your support request in real-time.