Awareness Technology, Inc. Technical Support Log-in Page

Welcome to the Awareness Technology, Inc. technical support page.   Direct support for Stat Fax® semi-automated analyzers, ChemWell® automated analyzers and ISE electrolyte analyzers can be accessed through the login screen below or by clicking on the following links which will provide direct email support.


You may also contact technical support by phone: 1-(772)-283-6540 M - F 8:30 am - 5:00 pm EST

Please specify the instrument you are calling about.

For email support please select 1 of 3 links below.

We would encourage the use of the login screen below which will provide enhanced support options, such as the ability to look up and track your support ticket, review previous support history, provide access to downloadable files and many other enhancements that are designed to improve your technical support experience. Please register for an account.

Try the NEW support hub which will be replacing the portal August 1st of 2019.   The new system has many advantages over the portal and will improve your user experience.   Please click the link below to be taken to the new hub page.


Please enter the email address that you would like to receive access with. If this is your first time using our ticketing system please select (register) and enter the password you would like to use.










Example: Product ID Label showing:

Product Name, Model Number, and Serial Number


Please use this information when filling out your technical support inquiry.